How AI Is Reshaping Insurance & Securities – What Prelicensing Candidates Must Know
If you’re starting your insurance prelicensing or securities exam prep, now is the time to understand how artificial intelligence (AI) and automation are changing the industry. These innovations are not just buzzwords—they’re redefining how policies are sold, serviced, and underwritten. And if you want to succeed as a newly licensed agent or representative, being tech-savvy gives you a competitive edge from day one.
Automation in Underwriting
Traditional underwriting involved lengthy applications and manual data review. Today, insurers use AI to assess risk using real-time data, machine learning models, and predictive analytics. For new insurance agents, this means less paperwork and faster quoting—but also a need to understand and explain data-driven decisions to clients.
AI-Driven Claims Processing
Claims departments have gone digital. AI tools now automate everything from photo damage analysis to fraud detection. For agents, especially those entering the field after completing insurance prelicensing, this means fewer service bottlenecks—but also new expectations. You’ll be expected to help clients use digital tools to file claims or understand automated decisions.
Digital Customer Service Tools
From automated quote engines to AI chatbots, customers expect 24/7 access and instant answers. New agents must be comfortable working with and around these platforms. This doesn’t replace human interaction—it enhances it. As you finish your securities exam prep or insurance licensing course, learn how to integrate digital tools into client communications.
Why Prelicensing Candidates Should Care
AI and tech adoption aren’t things you’ll deal with “someday”—they’re shaping how new agents work now. During your insurance prelicensing or securities exam prep, understanding these shifts will help you ask better questions, anticipate market expectations, and stand out in interviews.
Whether you’re preparing for a Life and Health license or Series 6 exam, success today requires more than passing a test—it’s about preparing for a digital-first career.
FAQs
What is insurance prelicensing?
Insurance prelicensing is the required education you must complete before taking your state’s insurance licensing exam. It covers key concepts like underwriting, policy types, ethics, and regulations.
Do I need to know about AI to become an insurance agent?
While it’s not on the exam, understanding AI’s impact will help you succeed faster once you’re licensed—especially in client communication and claims support.
How can I get started with insurance or securities prelicensing?
Explore our Insurance Prelicensing Courses or Securities Exam Prep Programs to begin your journey toward a licensed career in financial services.
Sources
- KPMG. Impact of Artificial Intelligence on the Insurance Industry. Published 2024.
https://kpmg.com/us/en/articles/2024/impact-artificial-intelligence-insurance-industry.html - Nationwide. How AI Is Transforming the Insurance Industry. Nationwide Agent Blog.
https://agentblog.nationwide.com/agency-management/technology/how-ai-is-transforming-the-insurance-industry/ - National Association of Insurance Commissioners (NAIC). Artificial Intelligence in Insurance.
https://content.naic.org/insurance-topics/artificial-intelligence